Effective Date: February 20, 2026

Last Updated: February 20, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website and services (the “Website”) provided by Gralniik Group LLC (“we,” “us,” or “our”). These Terms apply to users located in the United States.

By accessing or using the Website or services, you agree to comply with and be bound by these Terms. If you do not agree, do not use the Website or services.

1. ACCEPTANCE OF TERMS

By using the Website or services, you accept these Terms and all referenced policies, including our Privacy Policy and SMS/Text Messaging Policy.

2. USER ELIGIBILITY

You must be at least 18 years old and have legal capacity to enter into a binding contract. Users under 18 must have parental or guardian consent.

3. SERVICES PROVIDED

We provide floral products and related services, including:

Handcrafted bouquets and floral arrangements

Seasonal wreaths

Subscription services for flowers

Delivery services and updates

Promotional offers related to our floral products

You agree to use the Website and services only for lawful purposes and in compliance with these Terms and applicable laws.

4. ACCOUNT REGISTRATION

Some features may require account registration. You agree to:

Provide accurate and complete information

Maintain the confidentiality of your account credentials

Be responsible for all activity under your account

5. USER OBLIGATIONS AND RESTRICTIONS

You agree not to:

Use the Website for unlawful purposes

Harm, disrupt, or interfere with the Website or services

Violate applicable laws or third-party rights

Use automated systems without permission

Attempt unauthorized access to systems or data

6. PAYMENT AND BILLING

If you purchase products or services:

You agree to provide accurate billing information

Payments will be processed according to the pricing and terms displayed at checkout

You authorize us or our payment processor to charge your payment method

7. CONTENT OWNERSHIP

All content on the Website is owned by Gralniik Group LLC or its licensors and is protected by U.S. intellectual property laws. Unauthorized copying, modification, or distribution is prohibited.

8. THIRD-PARTY LINKS

The Website may contain links to third-party websites. We are not responsible for third-party content, privacy practices, or services.

9. PRIVACY POLICY AND SMS MESSAGING

Your use of the Website and services is governed by our Privacy Policy.

If you opt in to receive text messages (SMS), you consent to receive order updates, delivery notifications, and promotional messages according to the A2P / TCPA / CTIA rules. Consent is voluntary and not a condition of purchase. You may opt out by replying STOP.

10. TERMINATION

We may suspend or terminate your access to the Website or services at any time if we believe you violated these Terms or engaged in harmful or unlawful conduct. Upon termination, you must stop using the Website and services.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Gralniik Group LLC is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Website or services.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Gralniik Group LLC, its employees, affiliates, and partners from claims, damages, liabilities, and expenses arising from your use of the Website or violation of these Terms.

13. GOVERNING LAW

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any legal action must be brought exclusively in courts located in Pinellas County, Florida.

14. CHANGES TO TERMS

We may modify or update these Terms at any time. Updates will be posted with a revised Effective Date. Continued use of the Website or services constitutes acceptance of the updated Terms.

15. CONTACT INFORMATION

Gralniik Group LLC

Address: 1632 Clearwater Largo Rd, Clearwater, Florida, 33756

Phone: +1 484-633-4763

Email: [email protected]

Website: gralnikgroup.com