Effective Date: February 20, 2026

Last Updated: March 4, 2026

These Terms & Conditions ("Terms") govern your access to and use of the website and services provided by Gralnik Group LLC ("we," "us," or "our"). These Terms apply to users located in the United States. By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree, do not use the website or services.

1. Acceptance of Terms By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy https://gralnikgroup.com/privacy-policy.

2. User Eligibility You must be at least 18 years old and legally capable of entering into a binding contract to use our services. By using our services and opting in to SMS communications, you represent and warrant that you are at least 18 years old and that the phone number you provide belongs to you.

3. Services Provided Gralnik Group LLC provides floral products and related services, including:

Handcrafted bouquets and floral arrangements

Seasonal wreaths and floral gifts

Flower subscription services

Delivery coordination and delivery updates

SMS and email communications with your prior consent

Promotions and special offers related to floral products

All services are provided for general purchasing and gifting purposes only. Product availability, delivery schedules, and pricing may vary. You agree to use our services only for lawful purposes and in compliance with applicable laws and these Terms.

4. Account Registration Certain services may require registration. You agree to provide accurate, current, and complete information and to maintain the confidentiality of your login credentials. You are responsible for all activities conducted under your account.

5. User Obligations and Restrictions You agree not to:

Use the website or services for unlawful purposes

Interfere with or disrupt the website or servers

Attempt unauthorized access to any portion of the website

Copy, reproduce, distribute, or exploit our content without written permission

Misrepresent your identity, provide false information, or submit a phone number that does not belong to you

6. Payments and Billing If you purchase products or paid services, you agree to provide accurate billing information. All payments are processed at the pricing disclosed at the time of purchase. By purchasing, you authorize us or our third-party payment processor to charge your selected payment method.

7. Intellectual Property All website content, materials, branding, product images, text, graphics, logos, and other materials are the intellectual property of Gralnik Group LLC and are protected under United States intellectual property laws. You may not copy, modify, distribute, sell, or share our content without prior written consent.

8. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.

9. SMS and Electronic Communications (A2P Compliance)

Consent: By providing your phone number and checking the opt-in checkbox on our website forms, you consent to receive automated SMS messages from Gralnik Group LLC, including:

Order confirmations

Delivery updates and reminders

Responses to inquiries or form submissions

Customer support messages

Customer feedback requests

Promotions and announcements related to our floral products and services

Consent is not a condition of purchase. You must be at least 18 years old and the owner of the phone number provided to opt in.

Message Frequency: Message frequency may vary up to 3–5 messages per week.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to (484) 633-4763. You will receive one confirmation message after opting out. To receive messages again, you must re-submit the opt-in form on our website.

Assistance: For help, reply HELP to (484) 633-4763 or contact us at [email protected] or +1 (484) 633-4763.

Message Terms: Msg & data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Data Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

10. Disclaimer of Warranties Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding the reliability, accuracy, or availability of our services.

11. Limitation of Liability To the fullest extent permitted by law, Gralnik Group LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the services.

12. Indemnification You agree to indemnify and hold harmless Gralnik Group LLC, its employees, contractors, and service providers from any claims, damages, liabilities, and expenses arising from your use of the services, violation of these Terms, or provision of inaccurate information.

13. Governing Law These Terms are governed by the laws of the State of Florida. Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Pinellas County, Florida.

14. Changes to These Terms We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of those changes.

15. Contact Information

Gralnik Group LLC

Address: 1632 Clearwater Largo Rd, Clearwater, Florida 33756

Phone: +1 (484) 633-4763

Email: [email protected]

Website: https://gralnikgroup.com